Monday, May 18, 2009

Genius Management 101 - 6 Rules to Develop Talent Management to Drive Organizational Excellence

By Dr. Jim Sellner Ph.D.
  • Genius Managers grow strong performers.
  • They do it right by building relationships one conversation at a time -- many times.
  • Genius Managers use the know, like, respect, trust dynamic.
  • Genius Managers develop people's competencies and motivation.
  • Genius Managers work everyday to align, engage and empower employees.

The genius manager's 6 rules:

Rule 1. Set a Measurable Goal

  • Every goal and action plan is written to make sure it happens. Dates and names are attached to each item.

Rule 2. Develop a Strong Hook to Motivate People

  • Conversations grab the employee's interest, usually brief and to the point.
  • The genius manager knows the employee's job specific requirements.
  • S/he tells stories that engage people in their everyday world.
  • S/he asks people to tell stories that convey successes and failures plus what has been learned and how it can be applied.

Rule 3. Convey a Focused Message that Respects the Person and Her/His tasks.

  • Talk directly with the person. Maintain eye contact.
  • Appreciate each person's contribution.
  • Always keep one key performance improvement in mind. Ask for the employee's input.

Rule 4. Be Aware of The Person's State of Mind.

  • When face to face with a direct report, pay attention to her/his voice tone and body language.
  • If you sense some upset, find out what going on.
  • Ask, "What might you do right now to relieve your upset?"

Rule 5. Every employee is a customer.

  • Ask, "How can I be of help?" "How am I getting in your way?"
  • As in the customer relationship, so too in the employee relationship, outline a call to action.
  • Describe and negotiate mutual benefits to both the employee and the company.

Rule 6. Make Responding An Easy Requirement For the Other Person

  • No matter what kind of situation, whether it be tense, conflicted, relaxed or hurried, be available to hear the person's point of view.
  • Listen carefully for problem-solving opportunities.
  • Reflect back what you heard to gain people respect.
  • Clarify the issues so people know that you are working together.
  • Jointly work out a solution so people develop a trust that you have their best interests in mind.

Bonus Tip: Every once in awhile, surprise your employees with some kind of goodie that they will appreciate.

Be a Genius manager -- always on the hunt for ways to bring out the genius in others. No idiots. No dummies.

To get your FREE Instant Access to -- A TASTE of GENIUS -- go to http://subject2change.ca
From Dr. Jim Sellner, PhD., DipC. -- The Genius Leadership Way

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