There are six C's of leadership that anyone who has influence and accountability for team success should possess. Having the ability to master these six characteristics is the embodiment of a highly effective and successful leader.
- Competence is more than knowing how to do something. It is also displayed in the level of confidence, finesse, and effectiveness with which it is done. For many leaders, once they attain a certain level in their career the eagerness to learn and grow diminishes. They feel they have arrived. However, in order to be a highly competent leader, you must be committed to life-long learning, and be effective at applying what you know.
- Compassion is a balance of kindness and empathy. Too many leaders feel that the only way to drive productivity is to manage with an iron fist. Nothing could be farther from the truth. You must possess a combination of understanding and care for others. When dealing with employees, tough love is not the best policy.
- Courage is doing what is right, even when it is unpopular. Never mistake bullying in business for courage; they are two very different things. Bullying is getting your way through intimidation of others. Being courageous is fighting for what is right for your team, even when it involves great risk.
- Charisma is a positive energy and an enthusiasm that inspires others to change. When a leader possesses charisma, their warmth and joy is contagious. They don't waste time focusing on what cannot be done and why; they are excited, passionate and optimistic regardless of whatever challenges come their way. People eagerly follow charismatic leaders.
- Commitment is best demonstrated in the level of dedication and allegiance you have toward your team. The commitment level of great leaders extends far beyond the number of hours they spend at work, but in their steadfastness in working toward the long-term success of their team.
- Communication is the ability to share information in a clear and concise manner so that everyone understands. Effective leaders master the skill of communication by taking complicated information and making it simple.
Bottom-line, becoming a person of influence that others will want to follow begins with working on you. Exceptional leaders are competent, committed to the cause, courageous, great communicators, charismatic, and possess a great deal of compassion for others.
Theo Gilbert-Jamison is CEO of Performance Solutions by Design, a global performance consulting firm that caters to luxury and premium brands with an emphasis on transforming organizational culture. She is also the author of two books, The Six Principles of Service Excellence (2005), and The Leadership Book of Numbers, Volume I (2008). As the creative force behind Performance Solutions by Design, Theo is a highly sought after speaker and consultant to CEOs and senior executives in high profile organizations. Please visit Theo's website at http://www.psbydesign.com
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